Privacy Policy

1. Introduction

At Smoke Crown, we respect your privacy and are committed to protecting your personal information when you buy cannabis products online in Europe from our store. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, place orders, or contact us.

2. Information We Collect

When you place an order or register on our website, we may collect the following information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party payment gateways)

• Age verification details if required by law

We also collect non-personal data such as IP addresses, browser type, and website usage statistics to improve our services.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders for cannabis products for sale online in Europe

• Communicate order updates, shipping notifications, and customer service messages

• Improve our website and product offerings

• Ensure compliance with applicable laws and regulations

• Send occasional promotional emails if you opt-in (you can unsubscribe anytime)

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand website traffic. Cookies help us remember your preferences and improve our website functionality. You can adjust your browser settings to refuse cookies, but this may affect certain website features.

5. Data Security

We prioritize your data security and use industry-standard security measures to protect your personal information during transmission and storage. All payment transactions are processed through secure payment gateways, and we do not store your complete payment information on our servers.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal, tax, or reporting obligations.

7. Your Rights Under GDPR

If you are located in Europe, you have the right to:

• Access your personal data held by us

• Request corrections or updates to your data

• Request the deletion of your data, subject to legal retention requirements

• Object to or restrict the processing of your data

• Request data portability

To exercise these rights, please contact us using the details provided below.

8. Third-Party Services

We may use third-party services, such as payment processors and delivery services, to complete your orders when you order cannabis products online in Europe. These providers have their own privacy policies, and we encourage you to review them to understand how they handle your data.

9. Changes to This Privacy Policy

Smoke Crown reserves the right to update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our website after updates indicates your acceptance of the revised policy.